Refund form

Please read the instructions carefully:

  • Please fill in all the required fields.
  • Please check the completed information before submitting as these details will be used to process your refund.
  • Refund will be actioned to a UK bank account only with no exceptions.
  • Refund will be processed for Lead passenger with valid booking reference number only.
  • Refund will take 1-3 working days to be processed. Refund will appear from “New Trial Ltd” on client’s bank statement.


Important information: Once the refund is processed, we are unable to recall the funds back.Please ensure that you provide correct bank details. We take no further liability whatsoever if incorrect details are provided.

By Submitting this check-in details, you agree to our terms & conditions and privacy policy. Please tick the box below